Frequently Asked Questions
As we receive inquires from our customers, we will post answers here for the benefit of all.
- Why is the demo not working with my QuickBooks company file?
The demo only functions with the provided QuickBooks sample company file. The sample file still allows you to test the functionality of 123sync with your database. Please use the sample_product-based-business.qbw included with your demo download. It should be in a folder titled Sample Company File.
- Why can’t I post invoices?
Be sure that the OverrideAccountName for invoice line items is a QuickBooks income account.